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Although 2020 was a bit topsy-turvy, UIT’s Network Services’ Fast Facts infographic illustrates that, in many respects, it was a banner year, too.

Funds from the CARES Act are breathing new life into previously paused Network Services initiatives, including a plan to improve wireless coverage at the University of Utah — inside and out. The $5.9 million project will increase the number of wireless access points at the university by approximately 27 percent — from 8,910 to 12,263.

New and returning members of the U community who are unable to access UMail from your mobile device (smartphone, tablet), desktop computer, or laptop should refer to our online help articles for instructions.

From the new MobileU app to the UIT Knowledge Base, here are five digital resources/services that students (and instructors) may find beneficial as the University of Utah gears up for fall semester classes.

A modernized, scalable point of contact architecture is designed to increase accountability and support security initiatives like network access control and default-deny firewall hardening.

UIT’s Network Services team stepped up when connectivity mattered most. The COVID-19 pandemic roughly tripled the use of the U’s virtual private networks (VPNs), and the team gave frontline health care workers the needed bandwidth to do their critical work.

In 2019, the Network Services team focused on three fronts — network operations, engineering design and automation, and project coordination. Accomplishments include an upgrade of the TOAST platform and a migration of the Clinical Data Center firewall.

Making improvements to the university’s wired and wireless networks is a never-ending job. For the past year, the Network Services team has been updating the Wi-Fi designs in campus and University of Utah Health buildings to support new use cases — primarily mobile devices that support Wi-Fi voice calls.

UIT's Network Services team uses a variety of channels — including the UIT Knowledge Base and IT Service Catalog — to disseminate information to the university community. These resources help users navigate the U's network environment.

Since Python 2.7 will no longer be supported after January 1, 2020, a small group of engineers has been working hard for seven months, and counting, to migrate over to version 3.6 to prevent security vulnerabilities.